Coronavirus updates
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In view of the still low current booking levels, which have further declined as a result of Switzerland’s recently tightened travel restrictions, Swiss International Air Lines (SWISS) is to extend its present minimal operations from and to Geneva Airport until 27 March.
SWISS will continue to offer services between Geneva and the Lufthansa Group hubs of Zurich (with 13 weekly flights) and Frankfurt (with seven weekly flights) and thereby ensure that Western Switzerland remains connected as well as possible with SWISS’s global Zurich-based network. A further weekly flight is also planned between Geneva and Pristina.
SWISS remains fully committed to its Geneva business and operations in the longer term. Travellers affected by flight cancellations can rebook free of charge or have the price of their ticket refunded.
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10.02.21 Media Information: All SWISS fares can be rebooked free of charge until the end of May
All fares of Swiss International Air Lines (SWISS) – including the lowest Light fares with carry-on baggage only – can be rebooked free of charge as often as desired. The flexible provisions, which were introduced at the end of August 2020, were originally applicable to (re)bookings up to the end of February 2021. The offer to the customer is now being extended: all SWISS fares with tickets issued up to 31 May 2021 can be rebooked free of charge as often as desired if the rebooking is also made by then. After that, another rebooking is possible free of charge.
The abolition of the rebooking fee applies worldwide for all new bookings in all fares on short, medium and long-haul routes. However, customers may incur additional costs if, for example, the original booking class is no longer available when rebooking to a different date or to a different destination. Any difference will be compensated for by means of additional payment.